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U-Pass Overview

GSS U-Pass is a service that allows student members to have unlimited rides on the regular Transit Windsor city service during the school year.

U-Pass is a service offered by all three student unions on campus: GSS, OPUS and UWSA. The UWSA administers the U-Pass program on behalf of GSS, therefore any questions, card issues, or complaints with U-Pass should be submitted to the UWSA Office.

The UWSA, OPUS and GSS regularly negotiate this universal student bus pass (U-Pass) with Transit Windsor for UWSA, OPUS and GSS students.

How does it work?

All students are automatically enrolled for the Fall and Winter semesters unless they opt-out (subject to opt-out conditions).

Students who have not opted out must pick up their U-Pass card at the GSS Office before they can benefit from the U-Pass.

Using the card is simple: students will need to tap their U-Pass cards on the readers upon boarding the buses.

Students are required to have their student ID on them when using the bus pass, and must present it to Transit Windsor authorities upon request.

Mandatory Fall Semester

  • 2019 Opt-Out Deadline: 2019-09-28
  • Card Valid: September - December
  • Semester Cost: $132

Mandatory Winter Semester

  • 2020 Opt-Out Deadline: TBA
  • Card Valid: January - April
  • Semester Cost: $132

Fall / Winter Semester Opt-Out

  • All students, full-time or part-time, are automatically opted-in and assessed the full U-Pass fee each Fall and Winter semester.
  • Fees are automatically assessed and captured by the Cashiers office at the University of Windsor. Students should refer to their statement of account for tuition, fees and amounts owing to the University; assessed U-Pass fees are shown in detail.
  • Students eligible to opt out, may only do so prior to the opt-out deadline in the Fall. This deadline is published for the nearest semester, prior to or early said semester.
  • Only students who successfully opt-out in the fall semester are allowed to opt-out in the following Winter semester.
  • Opt-outs will take place via the online UPass Opt-Out Form.
  • “Commuter” students who do not live at addresses within Windsor, even in the near surrounding areas, are not eligible to opt-out.
  • Opting-out is only allowed for students according to the three possible circumstances:
    • The student lives in Windsor, but outside the Windsor Public Transit Zone, which is exclusively prescribed by Transit Windsor as residential addresses of postal codes starting with: N0P, N7L, N7M, N0L, N0R, N9V, N8H, N8M, N8N, N9K, or N9Y.;
    • The student has already purchased a seasonal or multi-month pass from Transit Windsor; 
    • Students who are on a Co-op, internship or work placement during that semester; and
    • The student is granted an exceptional discretionary policy derogation by the GSSU-Pass administrator.
  • Student that opt-out in the Fall and/or Winter semesters cannot opt back in under any circumstances until the next school year, which starts the following Fall.

Summer Semester Opt-In

  • No students, full-time or part-time, are automatically opted in or assessed the U-Pass fee for the Summer semester.
  • This is an optional semester that all students may affirmatively opt-in, provided they were full-time undergraduate, part-time or graduate student during preceding Fall or Winter semester.
  • Opt-in by contacting the U-Pass administrator at the GSS Office. The reduced Summer fee is then assessed and the U-Pass card activated for that semester.

Permanent U-Pass Office

Weekdays Only

By Appointment Only

University of Windsor GSS
401 Sunset Avenue
Windsor, ON N9B 3P4

519-253-3000 Ext. 3876

info@uwindsorgss.ca

Temporary "Popup" Locations

  1. September 2 – 12
    9:30 – 14:00
    CAW Commons 
  2. September 16 – 20
    9:30 – 14:00
    CEI Commons

Required Documents

Students seeking to pick up their U-Pass card or to opt-out must bring the documents to the location.

The documents provided must follow one of two options; either:

  • 1-AND-1
    • One (1) government-issued piece of identification; and
    • One (1) additional proof of current residence;
  • 0-AND-2
    • Zero (0) government-issued piece of identification; and
    • Two (2) additional proof of current residence.

Acceptable Document Examples

  • Examples of Government-Issued Photo ID:
    • Driver’s Licence
    • Passport
  • Examples of Proof of Residence:
    • Bill or statement in your name (bank or credit card statement)
    • Pay stub
    • Signed lease
    • Tax return or assessment

Lost and Broken Cards

Lost cards can be replaced at the cost of $10 at the GSS office. Please note that it may take a couple of days for lost cards to be processed and replaced.

What to bring:

  • Student ID, or
  • Government-issued photo ID.

This is by appointment only so please email: 

info@uwindsorgss.ca

Deactivated Cards

U-Pass cards that have been stolen or lost will be deactivated. Once the card has been deactivated, it is no longer active and will, therefore, prevent any other individual from using the card. Any U-Pass replacements that are made automatically deactivates the previous card, consequently, the only U-Pass card that is active is the most recent U-Pass that was acquired by the student.

Once you have picked up your U-Pass the card is yours to use as long as you remain an eligible full-time graduate student. No refunds will be processed for issued cards.

If the student is eligible to have a replacement card issued, activated, and remitted to them, this replacement may incur a cost of $10 at the GSS office. Please note that it may take a couple of days for cards to be processed and replaced.

Valid Card

A U-Pass card is valid for all regular bus routes during the:

  • mandatory Fall (September-December) semester of issue;
  • mandatory Winter (January-April) semester of issue;
  • optional Summer (May-August) semester, for students affirmatively opted-in.

Transit Windsor Product Conditions

  • All fare media products are non-transferable and non-refundable even if lost or stolen.
  • Fare media products may not be redeemed or refunded for cash, or exchanged for another product of the same or different value.
  • Fare media products may only be purchased from an authorized sales agent, and may not be resold.
  • Failure to use the correct fare media category will result in the confiscation of the product.
  • Persons altering Transit Windsor products will be prosecuted.
  • Fare media products, including Transit Windsor photo ID, will be confiscated if defaced or altered.
  • Transit Windsor is not liable for any loss to the holder from service interruption or any other cause.

Confiscation of Bus Passes

TW bus drivers shall be permitted to confiscate a U-Pass if the holder of a U-Pass does any of the following:

  • Lends his or her U-Pass to another person;
  • Hands his or her U-Pass out the window of the bus to another person;
  • Uses his or her U-Pass without a current Student Card;
  • Defaces or alters the appearance of the U-Pass or Student Card.

Upon a U-Pass being confiscated by a TW bus driver, the U-Pass shall be returned to the office of TW.

The returning a confiscated UPass to its holder is only possible when the U-Pass holder must forward to UWSA a formal request for the return of his or her U-Pass which shall include following required to set out a complaint regarding the circumstances of the confiscation:

  • Time and Date of incident;
  • Location;
  • Route;
  • Direction of travel; and
  • The three (3) digit bus number located on the front right interior corner of the bus.

Other Terms of Use

Your bus pass is regulated by a general terms and services which can be found on the Transit Windsor website (www.bit.ly/2bw2xwG).

The use of the U-Pass is subject to the following conditions:

  • the holder of a U-Pass is entitled to use all City Service;
  • a U-Pass is non-transferable and may not be used by any person except the person to whom it is issued;
  • the Participant must present a Student Card bearing the same student number as the U-Pass at the time he or she uses the U-Pass;
  • the Fees paid for the U-Pass are non-refundable even in the event that the UPass is permanently confiscated by TW in accordance with this Agreement.

Frequently Asked Questions

Yes co-op students are a part of the UWSA & GSS membership and are eligible to opt-in for the U-Pass.

With the University of Windsor U-Pass program, unfortunately all students that qualify for the U-Pass and do not fit any of the exemption criteria are still charged for the U-Pass. We cannot exempt you from the U-Pass program because you walk, cycle or drive to school as it is not part of the exemption options. Hopefully you can find a way to utilize this service!

Yes, we are proud to offer our students the option of opting-in for the summer term at the discounted rate of $66.00; however, this is only possible if you were a full-time undergraduate or graduate student during the semester prior to the summer term. This would have to be done at the UWSA office

If you happen to register late for your classes, your account will still be charged the full cost of the U- Pass and you will still pick up your U-Pass as long as you are a full time student. However, we highly encourage students to register early in order to benefit fully from the U-Pass.

Issues/Questions

Contact the GSS office for all questions or issues with UPASS, as the service is administered by the GSS.

University of Windsor
401 Sunset Ave
Windsor, ON N9B 3P4

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