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Supplemental Benefits Plan

The GSS Supplemental Benefits Plan (also known as the GSS Drug and Dental Plan) is a supplemental plan that ensures coverage for costs outside of Ontario Health Insurance Program (OHIP).

The supplemental plan covers portions of prescription drugs, hospital accommodations, custom footwear and orthotics, professional services from acupuncture, chiropractors, podiatrists, psychologists, speech therapists, naturopaths, registered massage therapists, physiotherapists, sports therapists, and homeopaths, accidental and basic dental, prescription eyeglasses and contact lenses, eye exams, tutors and out-of-province health coverage.

As part of the National Student Health Network, through the Canadian Federation of Students, our insurance provider is Green Shield Canada.

Who is Eligible for What

Full-time graduate students are automatically opted-into the GSS Drug and Dental Plan.

Part-time students are not automatically opted-into the plan, but have the option to opt-in, which must be done manually:

  • during the first semester of their program; and
  • before the opt-in deadline for that (first) semester, as determined and published by GSS.

A member student may only opt-in for this plan once they have one of the following:

  • Normal OHIP coverage (what most Ontario residents already have); or
  • OHIP Equivalency card and coverage (for international students). For more information about obtaining OHIP equivalency, see below.

As well, all students on the health plan may extend coverage to their spouse, common-law partner, or children.

If you are an international student and have inquiries about your Green Shield Health Plan or OHIP Equivalency plan and what coverage you have, please either call the administrator of the Health Plan or OHIP Equivalency Plan for all international students:

  • Contact: Marissa Bonasso
  • Phone: 519-253-3000 #3937
  • Email: gship@uwindsor.ca

IMPORTANT:

Just because you qualify, or are automatically enrolled, does not mean you are registered to make claims. All students must also complete a Registration form, creating a profile and online portal account with Green Shield Canada.

General Information

The dates and periods are different based on your student status (full-time/part-time), tuition status (resident, non-resident, international), and scope of coverage (just you, spouse, children). Pay careful attention to each of the following scenarios to ensure you are considering the right information.

Full-Time Domestic and International Graduate Students
Opt-Out Period for Student (including Spouse/Children)

  • FALL 2019
    • Start: August 4, 2019 at 08:00 AM
    • Deadline: October 2, 2019 at 11:59 PM
  • WINTER 2020
    • Start: January 13, 2019 at 08:00 AM
    • Deadline: February 2, 2020 at 11:59 PM

See “Opt-Out Instructions” tab for details.

Part-Time Domestic and International Graduate Students
Opt-In Period for Student (including Spouse/Children)

  • FALL 2019
    • Start: August 4, 2019 at 08:00 AM
    • Deadline: October 2, 2019 at 11:59 PM
  • WINTER 2020
    • Start: January 13, 2019 at 08:00 AM
    • Deadline: February 2, 2020 at 11:59 PM

These are the opt-in dates for all part-time graduate students, whether or not are including spouse/children to their benefits plan.

If the student also wants to include their spouse and/children on their benefits plan, this MUST be done during the same opt-in deadline for the student above.  You will not be eligible to opt-in your spouse and our family members during the winter intake when you as the student began your GSS Green Shield coverage during the fall semester.

If you are international and know that your spouse is coming after the fall opt in deadline, then please come to the GSS office before the deadline of October 3, 2018 by 2:00 p.m. and complete the opt in form for your spouse and/or family members so that once they arrive, just come to the GSS office to pay for either couple (spouse) and/or family coverage (spouse and child or children).

Full-Time Domestic Graduate Students
Opt-In Period for Spouse/Children

  • FALL 2019
    • Start: August 4, 2019 at 08:00 AM
    • Deadline: October 2, 2019 at 11:59 PM
  • WINTER 2020
    • Start: January 13, 2019 at 08:00 AM
    • Deadline: February 2, 2020 at 11:59 PM

These are the opt-in dates for domestic full-time graduate students that want to include their spouse and/children on their benefits plan and this MUST be done during the opt in deadline for the fall semester for 2018.  You will not be eligible to opt in your spouse and our family members during the winter intake when you as the student began your GSS Green Shield coverage during the fall semester.

Full-Time International Graduate Students
Opt-In Period for Spouse/Children

  • FALL 2019
    • Start: August 4, 2019 at 08:00 AM
    • Deadline: October 2, 2019 at 11:59 PM
  • WINTER 2020
    • Start: January 13, 2019 at 08:00 AM
    • Deadline: February 2, 2020 at 11:59 PM

These are the opt-in dates for full-time international graduate students that want to include their spouse and/children on their benefits plan and this MUST be done during the opt-in deadline for the fall semester for 2018.  You will not be eligible to opt in your spouse and our family members during the winter intake when you as the student began your GSS Green Shield coverage during the fall semester.

If you know that your spouse is coming after the fall-opt in deadline, then please come to the GSS office before the deadline of October 3, 2018 by 2:00 p.m. and complete the opt-in form for your spouse and/or family members so that once they arrive, just come to the GSS office to pay for either couple (spouse) and/or family coverage (spouse and child or children).

See the "Registration and Benefits" tab on this page to download a copy of the form beforehand.

Determine the Plan for You

While all plans have similar benefits, the duration of the benefits changes  Make sure that you refer to the appropriate plan for you, based on your student status, which depends on full-time or part-time status, and whether you are a domestic or international student.

Use this table to determine which plans are applicable and best-suited for you:

PlanAcademic ProgramsNotePlan StartPlan End
12 MonthAll, except:
Management
Engineering – Auto.
Education
Applied Computing
Applied Economics
Medical Biotechnology
Auto-opt-in

Renews after
12 months
2019-09-012020-08-31
8 MonthAll, except:
Management
Engineering – Auto.
Education
Applied Computing
Applied Economics
Medical Biotechnology
Auto-opt-in

Renews for 12 months
2020-01-012020-08-31
4 MonthAll, except:
Management
Engineering – Auto.
Education
Applied Computing
Applied Economics
Medical Biotechnology
Opt-in 4 month2019-09-012019-12-31
16 MonthOnly for:
Management
Engineering – Auto.
Education
Applied Computing
Applied Economics
Medical Biotechnology
Auto-opt-in2019-09-012020-12-31
16 MonthOnly for:
Management
Engineering – Auto.
Education
Applied Computing
Applied Economics
Medical Biotechnology
Auto-opt-in2020-01-012021-04-30

Specific Plan Details

View the details about each available plan. Make sure that you refer to the appropriate plan for you, which you can determine using the table above.

Plan Eligibility

Please check your student account for the amount you paid for your Green Shield benefits plan in order to determine if this is your detailed benefits plan or not as the majority of students are activated in this 12 month plan.


Cost

  • Single:  $554.44
  • Couple:  $1,050.52
  • Family:  $1,361.08

As a student you are only assessed the single rate.  However, for those student wanting couple coverage and/or family coverage, GSS charges you the difference between couple coverage and single coverage additionally ($1,050.52-$554.44 = $496.08), or to add your family (spouse and children), GSS charges you the difference between single coverage and family coverage ($1,361.08-$554.44 = $806.64).  You may pay by cheque made payable to GSS, money order or cash only.


Duration

  • Coverage Start: September 1, 2019
  • Coverage End: August 31, 2020

Benefits

Read all details and the Schedule of Benefits, as well as the maximums for each benefit and the co-pays for each benefit in the Benefit Plan Booklet.

Cost

  • Single:  $152.92
  • Couple:  $277.40
  • Family:  $406.44

Duration

  • Coverage Start: September 1, 2019
  • Coverage End: December 31, 2019

Specific Eligibility

  • Any full-time student that is currently enrolled in a 16 month plan (was assessed the fee of $720.12 or $763.12) is NOT eligible to opt into this plan during their last fall semester
  • You must be in your last semester and your program is completed by December 31
  • You are not eligible to opt in again for another 4 months
  • You are ONLY eligible to opt into this plan once during your program
  • You MUST successfully complete your program by December 31
  • You MUST have the graduate secretary send an email to info@uwindsor.ca or a letter from the U. of Windsor Registrar’s office by January 10 stating that you have successfully completed your program in order to be eligible for an 8 month refund
  • If you do not successfully complete your program, or if the GSS does not receive an email or a letter from the Registrar’s office about your successful completion of your program by December 31, you will automatically be activated for an 8 month program from January 1 to August 31 and there will be no refunded provided.

Application Form

Opting into the 4-month plan must be done with a paper form. The form should be downloaded, printed, completed by hand, and brought to the GSS office in person.


Benefits

Read all details and the Schedule of Benefits, as well as the maximums for each benefit and the co-pays for each benefit in the Benefit Plan Booklet.

Cost

  • Single:  $372.96
  • Couple:  $703.68
  • Family:  $910.72

Duration

  • Coverage Start: January 1
  • Coverage End: August 31

Application Form


Benefits

Read all details and the Schedule of Benefits, as well as the maximums for each benefit and the co-pays for each benefit in the Benefit Plan Booklet.

Eligibility

16 Month Programs recognized by the University of Windsor for the GSS Green Shield Benefits plan are as follows:

  • Masters of Management – MOM
  • Master of Engineering – Automotive (M.Eng. Auto)
  • CEPE programs – Masters of Education
  • Masters of Applied Computing
  • Masters of Medical Biotechnology
  • Masters of Applied Economics

Cost

  • Single:  $735.92
  • Couple:  $1,397.36
  • Family:  $1,901.44

As a student you are only assessed the single rate.  However, for those student wanting couple coverage and/or family coverage, GSS charges you the difference between couple coverage and single coverage additionally ($1,397.36-$735.92 = $661.44), or to add your family (spouse and children), GSS charges you the difference between single coverage and family coverage ($1,901.44-$735.92 = $1,165.52).  You may pay by cheque made payable to GSS, money order or cash only.


Duration

  • Coverage Start: September 1, 2019
  • Coverage End: December 31, 2020

Benefits

Read all details and the Schedule of Benefits, as well as the maximums for each benefit and the co-pays for each benefit in the Benefit Plan Booklet.

Note that the document of reference for this plan is the Plan Booklet for the most recent 12-Month plan.

Cost

  • Single:  $735.92
  • Couple:  $1,397.36
  • Family:  $1,901.44

As a student you are only assessed the single rate.  However, for those student wanting couple coverage and/or family coverage, GSS charges you the difference between couple coverage and single coverage additionally ($1,397.36-$735.92 = $661.44), or to add your family (spouse and children), GSS charges you the difference between single coverage and family coverage ($1,901.44-$735.92 = $1,165.52).  You may pay by cheque made payable to GSS, money order or cash only.


Duration

  • Coverage Start:  January 1, 2020
  • Coverage End: April 30, 2021

Benefits

Read all details and the Schedule of Benefits, as well as the maximums for each benefit and the co-pays for each benefit in the Benefit Plan Booklet.

Note that the document of reference for this plan is the Plan Booklet for the most recent 12-Month plan.

Opt-In / Opt-Out

Whether you are a full-time student who is automatically opted into the plan, or you are a part-time student who must affirmatively opt-in, all student members must wait until their plan is activated by GSS and Green Shield Canada, and then register on the Green Shield portal benefits can be redeemed and claims made.

If you are a part-time graduate student, you have the right and option opt-in to the GSS benefits plan for the fall semester intake, if you choose.

If you are an international student registering for just yourself or are registering for extended coverage for a spouse or children, you must also provide proof of having OHIP or OHIP Equivalency coverage for all parties, before being able to pay for and receive GSS Green Shield benefits for them. This can be done by Marissa Bonasso at the International Student Centre, second floor of Laurier Hall first.

Plan Activation

During the first 6 weeks of the fall semester intake or during the first 4 weeks of the winter semester intake, this is known as the “blackout period”.

This means that until the opt-in, opt out and add/drop deadlines have passed, no full-time graduate student will be activated for Green Shield during this period, until GSS obtains a master list from the Registrar’s office and Green Shield (for the opt-out list) before being able to activate any graduate students.

How Registraton Works

Once you are activated for the Green Shield benefits plan through the GSS, please follow these steps to complete your activation, by registering your profile with Green Shield Canada:

  • Call Green Shield Customer Service to Register on their website;
  • Provide your subscriber number to the customer service representative;
  • Tell the customer service representative you require assistance registering on the website;
  • Complete the registration on the online portal.
  • Once successful,  download the Green Shield phone app to submit claims from a mobile device.
  • Alternatively, you can submit claims through the portal website, by attaching scans of invoices and documents.

Opt-Out Eligibility

  • You must have a comparable benefits plan to that of the GSS or BETTER in order to be eligible to opt out, otherwise, your opt out request will be denied.
  • Your comparable benefits plan MUST be a North American insurance plan that is recognized.
  • Travel Insurance from another country is NOT a comparable benefits plan and will not be accepted so if you try to opt out with having only Travel Insurance, your request for opt out will be denied.
  • If you are a Canadian citizen with only OHIP, and apply to opt out, this is NOT a comparable benefits plan; your request to opt out will be denied as you must have a comparable benefits plan to that of the GSS or better.
  • The GSS benefits plan is “all inclusive” which means that it includes the following benefits:  drug, dental, vision examination, eye checkup, extended health services, out of province coverage and AD&D (Accidental Death and Dismemberment).
  • Therefore, if you only have dental coverage or you have Trillium coverage or ODSP and have none of the other benefits and maximums that are included in the GSS Green Shield benefits plan, these are NOT comparable benefits plan and your request to opt out will be denied. (For a complete list of GSS benefits and maximums, please refer to the GSS detailed benefits booklet based on your billing division or program as the GSS has 4 different plans, benefits and maximums for each of the plans).  You may also contact Green Shield customer service to clarify what benefits and maximums your GSS Green Shield benefits plan covers.
  • A member student may only be registered for this plan once they have one of the following:
    • Normal OHIP coverage; or
    • OHIP Equivalency card and coverage (for international students). For more information about obtaining OHIP equivalency, please contact Marissa Bonasso at the International Students Centre.

Instructions to Opt-Out

Affirmative action is required on the part of any student that wishes to opt-out of a plan, before the published deadline. Follow these instructions to opt-out:

  • Verify the opt-out period for your situation, on the “Dates and Periods” tab.
  • In your web browser, visit the Greenshield opt-out page at:
    https://uwindsorgss.ca/services/insurance/opt/
  • Complete the form and submit.
  • You will receive a confirmation email or on-screen message.

Incidental Charges Information

FALL 2019 SEMESTER

Full tuition refund drop date is October 2, 2019 for the Fall 2019 semester. Any courses dropped after October 2 will be charged 100% of the base tuition charges (0% refund).

Final date to Opt Out of incidental charges is October 2, 2019. After October 2, incidental charges cannot be reversed.


WINTER 2020 SEMESTER

Full tuition refund drop date is February 2, 2020 for the Winter 2020 semester. Any courses dropped after February 2 will be charged 100% of the base tuition charges (0% refund).

Final date to Opt Out of incidental charges is February 2, 2020. After February 2, incidental charges cannot be reversed.

Subscriber Number

Your Subscriber number for the GSS Green Shield Benefits Plan is:  WGS followed by your student number for single coverage. (Example: WGS123456789-00).

For couple and or family coverage, your spouse’s subscriber would be:

  • WGS your student number-01.
  • Your first child would be WGS your student number-02 and so on.

Subscriber Card

There is no physical plastic card remitted to plan subscribers from Green Shield Canada for this program.

However, a card-equivalent may be downloaded as a PDF file, printed and either folded or cut to be kept in a wallet for reference.

GSC on the Go - Mobile App

We recommend plan subscribers download the Green Shield Canada mobile app instead. The mobile app not only provides you with your subscriber number and details, but the ability to capture documents with your camera and submit claims quickly from anywhere.

How to Make Claims

Claims can be made:

  • directly to GSC from the provider;
  • paper claims submitted by you through the post mail;
  • online claims submitted by you through the online portal, by uploading supporting documents; or
  • mobile claims submitted by you through the "GSC On the Go" mobile app, by taking photos of required supporting documents with your phone's camera, or uploading PDFs on the fly.

Explanatory Videos

General Help

Navigating this content can be complicated.

If you have questions not covered by this page, contact BFL Canada.

benefits@uwindsorgss.ca

Claims/Questions

Once registered, you must contact Green Shield Canada for all questions, or self-serve via the portal.

1-888-711-1119

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